Can the bracelet get wet?

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• Does the bracelet cost anything?

  No, you can get your bracelet at the venue when you buy your ticket or at the ticket office.

• If the bracelet breaks can I get my money?

  You will have to got to a Cashless customer assistance point with the broken bracelet and we give you a new one. We can only keep your balance if the bracelet has its chip.

• How do I get my RFID Cashless bracelet?

  At the festival entrance, we will exchange your ticket (printed or on your mobile phone) for your RFID wristband, which will give you access to the festival. Inside the venue you can top up this same bracelet with cash or credit card and pay for your ...

• How can I top up my bracelet?

  You can top up your bracelet at any authorised cashless point within the venue.

• What happens if I have no funds in my bracelet?

  Don't worry, you can recharge your bracelet as many times as you want in any recharge area in a fast, simple and safe way.