During my purchase I gave the wrong e-mail. What should I do?

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• I lost the confirmation e-mail for my purchase. What should I do?

  Write an e-mail to entradas@notikumi.com including the details of your ticket (surname and first name indicated in the purchase, e-mail used, type of ticket purchased and, if possible, the ID number of the ticket) and we will send you a copy of your ...

• I have bought a multi day ticket + camping. Can I book a plot?

  Yes, this service is also available for tickets for 2 days or more. Plots are purchased during the ticket purchase process (if you already have your ticket you can add them at any time by logging into the Buyer's Portal with your e-mail and locator). ...

• Can I buy more than one ticket?

  Yes. You can buy up to 15 tickets in one purchase.

• Can minors attend the festival?

  Yes, minors can access Rototom Sunsplash: Minors under 16 must always be accompanied by their parents or legal guardians. Minors aged 16 to 18 must have an authorisation signed by their parents or legal guardians. To speed up entry and avoid queues, ...

• I bought a ticket for the festival and I haven't received any email, what should I do?

  Send an email to entradas@notikumi.com, indicating as much information as possible about your purchase: date, surnames and names indicated in the purchase, email used, type of ticket purchased and, if possible, the ID number of the ticket.