I bought a ticket for the festival and I haven't received any email, what should I do?
Send an email to
entradas@notikumi.com, indicating as much information as possible about your purchase: date, surnames and names indicated in the purchase, email used, type of ticket purchased and, if possible, the ID number of the ticket.
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I have received the confirmation email but I can't find my ticket.
The confirmation email that we send after completing a purchase contains an attached file called "ticket.pdf" that you can view with any .pdf file reader programme. In the Buyer's Portal you can access your tickets at any time. To access the festival ...
How to buy a ticket for the festival?
To buy a ticket for the Rototom Sunsplash you have to access the tickets page of the festival website and click on the type of ticket you want to buy (festival only, festival+camping,...). A window will open with the sales widget. Fill in the ...
I have bought a ticket for the festival and now I want to add the camping, what should I do?
If you already have your ticket you can access at any time to the Buyer's Portal with your email and locator and add the complements you need (Camping, Glamping, Plots, cashless top ups,...). Buyer's portal: ...
I bought a ticket, but now I can't go. What should I do?
Tickets purchased during pre-sale are non-refundable: tickets can be transferred to third parties by making a NAME CHANGE through our ticketing system. Procedure for the change of ticket holder: Access the Buyer's Portal with your ticket locator and ...
Can I buy a ticket for 6 days of festival and 4 of camping?
No, it is not possible: the days of Festival and Camping must be the same, so for 6 days of festival you should buy the ticket "Festival 6 days" and "6 days of Camping".