I have a problem with Cashless, who can I contact?

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• What is a Cashless RFID Wristband?

  It is a bracelet that carries an RFID (Radio Frequency Identification) chip that allows you to access the venue and certain spaces or areas, and also is used as an electronic wallet, which allows you to make purchases at all points of sale in the ...

• Is cashless safe?

  Yes, the RFID wristband is protected by a highly secure encryption that makes it impossible to copy or steal the money and information stored.

• How do I get my RFID Cashless bracelet?

  At the festival entrance, we will exchange your ticket (printed or on your mobile phone) for your RFID wristband, which will give you access to the festival. Inside the venue you can top up this same bracelet with cash or credit card and pay for your ...

• I want to change the dates of my multi-day ticket. What should I do?

  Contact entradas@notikumi

• Can the bracelet get wet?

  Yes, you can shower or bathe at the beach with it and you will not have any problem.