I have a problem with my ticket

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• Ticket Refunds

  The cancellation of a single event does NOT entitle to any refund of the ticket. Refunds for 1-day tickets (not season tickets or mini-subscriptions) will only be accepted in the event of cancellation of all the shows scheduled for the day. Tickets ...

• Modify you ticket or add complements

  If you already have your ticket you can access the Buyer’s Portal with your email and locator and add at any time the complements you need (Camping, Glamping, plots, cashless top ups,…). If you want to add complements to your ticket please follow ...

• Promotions and discounts

  FREE ENTRANCE Children up to 12 years old, people over 65 years old and people with more than 65% of disability (accredited with a certificate) can benefit from a free ticket by making a contribution of €10 (+€ 0,50 service fee) that will go entirely ...

• Why are service fees applied to tickets?

  To guarantee the security of transactions we use the services of a ticketing provider (Notikumi) who is in charge of managing ticket sales and provide the technological infrastructure to ensure that the purchase can be made from anywhere in the world ...

• Festival Guide

  Here you can download the latest Rototom Sunsplash Festival Guide.