I have a problem with my ticket

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• Ticket Refunds

  The cancellation of a single event does NOT entitle to any refund of the ticket. Refunds for 1-day tickets (not season tickets or mini-subscriptions) will only be accepted in the event of cancellation of all the shows scheduled for the day. Tickets ...

• Modify you ticket or add complements

  If you already have your ticket you can access the Buyer’s Portal with your email and locator and add at any time the complements you need (Camping, Glamping, plots, cashless top ups,…). Buyer's Portal: ...

• By Bike

  You can rent a bike as soon as you get to the festival form our bike rental service located beside our ticket office. Alternatively you can choose from one of these bike rental companies in Benicassim: Ujibike and Ecokmbikes

• Name change

  Early bird tickets are not refundable: The ticket is transferable to third parties only by making a "name change" through our on-line sales service. Procedure to change the name: Login to the Buyer's Portal with the locator of your ticket and the ...

• Festival Guide

  Here you can download the latest Rototom Sunsplash Festival Guide.