Ticket refund

Ticket refund

The cancellation of just one event will not give the right to a ticket refund. The refund for the daily ticket (no 7 day passes or mini-passes) is allowed only if all the shows of the day are cancelled.
Early bird tickets are not refundable, and are transferable only by exchanging the name. The ticket is transferable to third parties only by changing the name through our on-line name change service*.

Procedure to change the name:

  1. Click on this link to change the name of your ticket.
  2. Log in with your ticket locator and the buyer's email address.
  3. Select the option "Change name".
  4. Select the name and surname of the new assistant.
  5. Insert your card details and complete the payment*.

*To avoid ticket resale, the cost of this change is €10, if your ticket is still the same price as when it was originally purchased. If the ticket price has increased you will have to pay the difference to the current price.









Procedure to change the name:
  1. Click on this link to change the name on your ticket.
  2. Access with the locator of your ticket and the email of the festivalgoer.
  3. Select the option “Name change”.
  4. Select the first and last name of the new festivalgoer.
  5. Insert your card details and finalize the payment*.

* To avoid the resale of tickets the cost of this change is 10€, in case your ticket still has the same price as when it was originally purchased. If the ticket price has increased, you will have to pay the difference with the current price


    • Related Articles

    • Modify you ticket or add complements

      If you already have your ticket you can access the Buyer’s Portal with your email and locator and add at any time the complements you need (Camping, Glamping, plots, cashless top ups,…). Buyer's Portal: ...

    • I have a problem with my ticket

      Contact entradas@notikumi.com, indicating in your message the email with which you made the purchase. The Notikumi support team will contact you and help you to solve the issue.

    • Name change

      Early bird tickets are not refundable: The ticket is transferable to third parties only by making a "name change" through our on-line sales service. Procedure to change the name: Login to the Buyer's Portal with the locator of your ticket and the ...

    • By Bike

      You can rent a bike as soon as you get to the festival form our bike rental service located beside our ticket office. Alternatively you can choose from one of these bike rental companies in Benicassim: Ujibike and Ecokmbikes

    • Reserved areas (Plots)

      We offer festivalgoers the option to reserve a plot in the festival campsite that will be available upon arrival. Plots are purchased during the ticket purchase process (they can also be added later by accessing the Buyer's Portal with e-mail and ...