What is a Cashless RFID Wristband?
It is a bracelet that carries an RFID (Radio Frequency Identification) chip that allows you to access the venue and certain spaces or areas, and also is used as an electronic wallet, which allows you to make purchases at all points of sale in the venue with your bracelet without the need for cash or card transactions. Cashless is a payment system for transactions within the festival. You will have your RFID bracelet that you can top-up with the amount of money you plan to spend and use it in any bar, shop or food-truck within the festival. At the end of your visit you can retrieve the remaining money at the festival or online.
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How do I get my RFID Cashless bracelet?
At the festival entrance, we will exchange your ticket (printed or on your mobile phone) for your RFID wristband, which will give you access to the festival. Inside the venue you can top up this same bracelet with cash or credit card and pay for your ...
Is cashless safe?
Yes, the RFID wristband is protected by a highly secure encryption that makes it impossible to copy or steal the money and information stored.
How can I know how much credit I have on my wristband?
You can check your balance at any time at the automatic totems set up at the venue or at any point of sale (bar, food, market, merchandising...). In this case, simply tell the operator that you want to know your balance, bring your wristband close to ...
I have a problem with Cashless, who can I contact?
If you have any questions or problems with Cashless or the return process, please contact cashless@rototom.com
Can I pay at the festival with cash or credit card?
If you do not wish to use the cashless wristband as a payment system, you can use your own credit card to pay at the festival. Exceptionally, you can pay in cash in the stalls of the Mercadillo that do not accept any other payment system.