Where is the locator on my ticket?
You can find the locator on the upper righthand side of your ticket. Just below the QR code.
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I bought a ticket, but now I can't go. What should I do?
Tickets purchased during pre-sale are non-refundable: tickets can be transferred to third parties by making a NAME CHANGE through our ticketing system. Procedure for the change of ticket holder: Access the Buyer's Portal with your ticket locator and ...I have bought a multi day ticket + camping. Can I book a plot?
Yes, this service is also available for tickets for 2 days or more. Plots are purchased during the ticket purchase process (if you already have your ticket you can add them at any time by logging into the Buyer's Portal with your e-mail and locator). ...I have bought a ticket for the festival and now I want to add the camping, what should I do?
If you already have your ticket you can access at any time to the Buyer's Portal with your email and locator and add the complements you need (Camping, Glamping, Plots, cashless top ups,...). Buyer's portal: ...Can I buy a camping only ticket?
No, it is not possible. Access to the campsite is only valid if accompanied by a ticket for the Festival.How to buy a ticket for the festival?
To buy a ticket for the Rototom Sunsplash you have to access the tickets page of the festival website and click on the type of ticket you want to buy (festival only, festival+camping,...). A window will open with the sales widget. Fill in the ...