I lost the confirmation e-mail for my purchase. What should I do?

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• During my purchase I gave the wrong e-mail. What should I do?

  Write an e-mail to entradas@notikumi.com, indicating the details of your ticket (surname and first name indicated in the purchase, e-mail used, type of ticket purchased and, if possible, the ID number of the ticket) and the new e-mail address you ...

• I have received the confirmation email but I can't find my ticket.

  The confirmation email that we send after completing a purchase contains an attached file called "ticket.pdf" that you can view with any .pdf file reader programme. In the Buyer's Portal you can access your tickets at any time. To access the festival ...

• How to find lost property?

  In case you lose something during the festival or find something belonging to someone else, you can go to the Security desk at the entrance of the festival. All lost property will be stored there. At the end of the festival all lost objects will be ...

• I have bought a multi day ticket + camping. Can I book a plot?

  Yes, this service is also available for tickets for 2 days or more. Plots are purchased during the ticket purchase process (if you already have your ticket you can add them at any time by logging into the Buyer's Portal with your e-mail and locator). ...

• Can I buy more than one ticket?

  Yes. You can buy up to 15 tickets in one purchase.