Tickets
How to buy a ticket for the festival?
To buy a ticket for the Rototom Sunsplash you have to access the tickets page of the festival website and click on the type of ticket you want to buy (festival only, festival+camping,...). A window will open with the sales widget. Fill in the ...
Where is the locator on my ticket?
You can find the locator on the upper righthand side of your ticket. Just below the QR code.
During my purchase I gave the wrong e-mail. What should I do?
Write an e-mail to entradas@notikumi.com, indicating the details of your ticket (surname and first name indicated in the purchase, e-mail used, type of ticket purchased and, if possible, the ID number of the ticket) and the new e-mail address you ...
Can I buy more than one ticket?
Yes. You can buy up to 15 tickets in one purchase.
Can I buy a ticket for 6 days of festival and 4 of camping?
No, it is not possible: the days of Festival and Camping must be the same, so for 6 days of festival you should buy the ticket "Festival 6 days" and "6 days of Camping".
I bought a ticket, but now I can't go. What should I do?
Tickets purchased during pre-sale are non-refundable: tickets can be transferred to third parties by making a NAME CHANGE through our ticketing system. Procedure for the change of ticket holder: Access the Buyer's Portal with your ticket locator and ...
I have bought a multi day ticket + camping. Can I book a plot?
Yes, this service is also available for tickets for 2 days or more. Plots are purchased during the ticket purchase process (if you already have your ticket you can add them at any time by logging into the Buyer's Portal with your e-mail and locator). ...
Do pensioners (over 65's) get free entry to the festival?
Free admission* for adults who are over 65 years of age and retired on the day the festival starts. *Retired people over 65 who voluntarily decide to donate the sum of €10 to one of the non-profit organisations listed on the Festival website will be ...
I lost the confirmation e-mail for my purchase. What should I do?
Write an e-mail to entradas@notikumi.com including the details of your ticket (surname and first name indicated in the purchase, e-mail used, type of ticket purchased and, if possible, the ID number of the ticket) and we will send you a copy of your ...
I want to change the dates of my multi-day ticket. What should I do?
Contact entradas@notikumi
Do the days selected in a multi-day ticket have to be consecutive?
Yes, it is not possible to select alternate days. If you want to come on alternate days, you must purchase single tickets for each day.
Can I buy a ticket for another person?
Yes, during the purchase process, in addition to the purchaser's details, you must also indicate the names of the people who will be attending the Festival.
I have bought a ticket for the festival and now I want to add the camping, what should I do?
If you already have your ticket you can access at any time to the Buyer's Portal with your email and locator and add the complements you need (Camping, Glamping, Plots, cashless top ups,...). Buyer's portal: ...
I have received the confirmation email but I can't find my ticket.
The confirmation email that we send after completing a purchase contains an attached file called "ticket.pdf" that you can view with any .pdf file reader programme. In the Buyer's Portal you can access your tickets at any time. To access the festival ...
I bought a ticket for the festival and I haven't received any email, what should I do?
Send an email to entradas@notikumi.com, indicating as much information as possible about your purchase: date, surnames and names indicated in the purchase, email used, type of ticket purchased and, if possible, the ID number of the ticket.